Best Practices & General Guidance

• Prefer test calls with Sentinel-2 (free) first to avoid charges. Archive orders placed via API are machine-to-machine and are not refunded. Tasking orders cannot be canceled within 48h of start.
• AOI rules:
  • Single Polygon (WGS84), no holes (donuts) or multipolygons.
  • ≤ 500 vertices recommended; internal simplification may occur >200 vertices.
  • Minimum AOI size for archive: > 1 km².
  • Check for geometry errors (self-intersections, non-closed rings).
• Some products have minimum chargeable area; cost must reflect it.
• Use appropriate user roles: certain calls (e.g., project creation) require a Super Admin key; Readers cannot create orders.
• Consider enabling approvals during testing to prevent unintended purchases.

Tip

Keep a "test" project linked to a non-prepaid monthly arrears payment method to sandbox safely.